score candyland Platform Account Terms

When you open an account on score candyland, you agree to the terms that govern how we operate our platform, how you use your account, and what happens if disputes arise. We set out these terms to be clear about our commitments to you and what we expect from you in return. Our terms cover account opening, deposits and withdrawals, bonus conditions, game rules, and dispute resolution.

We at score candyland operate under the principle that our platform is available only where local law permits. Before you register, you should verify that online gaming is legal in your jurisdiction. We do not knowingly serve users in jurisdictions where our services are prohibited. If you are unsure about the legal status of online gaming in your location, contact our support team or check your local regulations.

These terms apply to all users of score candyland, regardless of which game category you choose — whether you bet on Liga 1, Piala Indonesia, Piala AFF, Champions League, or other football tournaments; play live-dealer tables; spin slot games; or engage with esports markets. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure.

Account opening and verification on score candyland

To open an account on score candyland, you must be of legal age in your jurisdiction and not prohibited by law from using our services. You provide your email address, create a password, and confirm your email. Next, you upload a government-issued ID and proof of address. Our verification team reviews these documents to confirm your identity and prevent fraud.

We require identity verification to comply with anti-money-laundering regulations and to protect our platform. Most accounts are approved within one business day. If we need additional information, we will contact you. Once your account is verified, you can deposit funds and begin using score candyland. You are responsible for providing accurate information during registration. If you provide false information, we may suspend or close your account.

Deposits and withdrawals on score candyland

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallet transfers, and mobile banking, local payment, online payment, e-wallet for bank transfers. E-wallet deposits are processed instantly. Bank transfers are processed during business hours and typically arrive within one business day. We do not charge deposit fees — the amount you transfer is the amount credited to your account.

Withdrawals are processed by our payment team and reviewed to ensure the destination account matches your registered details. E-wallet withdrawals typically complete within hours; bank withdrawals may take one to two business days. We do not charge withdrawal fees. If your withdrawal is declined by your bank or e-wallet provider, contact our support team — they can investigate with your payment provider.

We reserve the right to refuse a deposit or withdrawal if we suspect fraud, money laundering, or violation of these terms. If we refuse a transaction, we will notify you and explain the reason where possible.

Bonus terms and conditions on score candyland

We may offer bonuses or promotional credits to new or existing users. Any bonus is subject to specific terms — such as minimum deposit amounts, wagering requirements, or game restrictions. We will display these terms clearly when you claim a bonus. Bonuses are not guaranteed and may be withdrawn or modified at our discretion.

Bonus funds are separate from your main account balance and may have different withdrawal conditions. Some bonuses may be non-withdrawable — meaning you can use them to play but cannot cash them out directly. We will specify the status of each bonus when you claim it. If you have questions about bonus terms, contact our support team.

Wagering requirement

The amount you must stake before you can withdraw bonus funds. For example, a 5x requirement means you must stake five times the bonus amount.

Bonus expiry

The deadline by which you must use a bonus. Unused bonuses expire and are forfeited after the expiry date.

Game restrictions

Some bonuses may only be used on specific games or game categories. We specify these restrictions in the bonus terms.

Game rules and settlement on score candyland

Each game category on score candyland has its own rules. Football sportsbook bets are settled based on official results published by the relevant league or governing body. We do not settle bets based on live scores or preliminary reports. Live-dealer games are settled by the dealer or game system in real time. Slot games are settled immediately after each spin based on the random number generator result.

We reserve the right to void any bet or game result if we detect technical error, fraud, or violation of these terms. If a bet or game is voided, your stake is returned to your account. If you believe a settlement is incorrect, contact our support team with details of the transaction — they will investigate and correct any errors.

Dispute resolution and complaints on score candyland

If you have a complaint about score candyland, contact our support team through live chat, email, or phone. We will investigate your complaint and respond within a reasonable timeframe. If we cannot resolve your complaint to your satisfaction, you may escalate it to our management team.

We are committed to resolving disputes fairly. If you believe we have violated these terms or treated you unfairly, we encourage you to contact us first. Most disputes can be resolved through direct communication. If you remain unsatisfied after our investigation, you may pursue legal remedies available in your jurisdiction.

Account suspension and closure on score candyland

We may suspend or close your account if we detect fraud, money laundering, violation of these terms, or other illegal activity. We may also suspend your account if we suspect unauthorized access or account sharing. If we suspend your account, we will notify you and explain the reason where possible.

If your account is closed, any remaining balance will be returned to your registered payment method within a few business days. Your account data is retained for compliance purposes. If you believe your account was suspended or closed in error, contact our support team to appeal.

Jurisdiction and applicable law for score candyland

Our services are available only where local law permits. We do not knowingly serve users in jurisdictions where online gaming is prohibited. You are responsible for verifying that access to score candyland is legal in your location. If you access score candyland from a jurisdiction where it is prohibited, you do so at your own risk and in violation of these terms.

These terms are governed by the laws of the jurisdiction in which score candyland operates. Any legal action or dispute arising from these terms or your use of score candyland must be brought in the courts of that jurisdiction. By using score candyland, you consent to the jurisdiction and venue of those courts.

Our commitment to fair play on score candyland

We at score candyland are committed to fair play and transparency. All games on our platform use certified random number generators or official results. We do not manipulate odds or game outcomes. Our sportsbook odds reflect market consensus and are updated in real time. Our slot games and live-dealer tables operate under the same fairness standards.

We maintain detailed records of all transactions, bets, and game results. You can access your account history at any time to review your activity. If you have questions about how a specific game works or how a bet was settled, our support team can explain. We encourage you to review your activity regularly and contact us if you notice anything unusual.

Data protection and privacy on score candyland

We protect your personal data in accordance with applicable privacy laws. Your account information, payment details, and transaction history are encrypted and stored securely. We do not share your data with third parties except where required by law or to process your transactions (such as with payment providers).

For full details about how we collect, use, and protect your data, please review our privacy policyIf you have questions about your data or how we use it, contact our support team.

Changes to these terms on score candyland

We may update these terms from time to time. If we make material changes, we will notify you by email or through your account dashboard. Your continued use of score candyland after changes are posted constitutes your acceptance of the updated terms. If you do not agree with changes, you may close your account.

Contact us about score candyland terms

If you have questions about these terms or how they apply to your account, contact our support team. We are available through live chat, email, or phone. We respond to inquiries within a few hours. Our support team can explain any aspect of these terms and help you understand your rights and responsibilities on score candyland.

Users in Jakarta, Surabaya, Bandung, and Medan can reach our support team in English. We also support inquiries related to specific payment methods like DANA, e-wallet, mobile banking, and other local options. If you have a complaint or dispute, we encourage you to contact us first — most issues can be resolved through direct communication.